You want to watch your favorite shows on Max. You need to sign in to your account first. The process is simple. Follow these steps to access your profile.
Sign In With Your Email and Password
➡️ Go to max.com/signin on your web browser.
➡️ Enter your email address and password.
➡️ Select Sign In.
➡️ Choose your profile to start watching.
Sign In With a Provider
You might have Max through a TV provider, internet provider, or mobile provider. You will sign in using their credentials.
➡️ Go to max.com/signin.
➡️ Select Connect Your Provider.
➡️ Choose your provider from the list.
➡️ Enter the username and password for your provider account.
➡️ Create your Max account if you sign in for the first time.
Sign In on Your TV
➡️ Open the Max app on your TV.
➡️ Select Sign In.
➡️ You will see a 6-character code on your screen.
➡️ Go to max.com/signin on your phone or computer.
➡️ Enter the 6-character code.
➡️ Follow the prompts to finish signing in.
Frequently Asked Questions
➡️ Why can't I sign in?
You might have the wrong password. Reset your password if you forgot it. Check your internet connection. Ensure your subscription is active.
➡️ How do I find my provider?
Select View All Providers on the sign-in screen. Search for your provider name. If you don't see it, your provider might not support Max.
➡️ Can I sign in on multiple devices?
Yes. You can sign in on different devices. Max allows you to stream on multiple screens at once depending on your plan.
➡️ What if I forgot my email?
Search your email inboxes for messages from Max. Try to sign in with email addresses you use often. Contact Max support if you still can't find it.
➡️ Do I need a new account for Max?
No. If you had an HBO Max account, use that email and password. Your profiles and settings transfer over.